Does Move My Stuff provide storage of goods?

You storage requirements can be taken care by our sister company Store My Stuff. It uses a very unique model which not only reduces the handling of your goods, but also saves you up to 65% of your storage costs. Please visit Store My Stuff for more information.

What type of moving equipment is carried in the vehicles?

All of our vehicles carry moving blankets, straps, shrink wrap and a hand trolley. Other equipment such as tool box (for disassembling and assembling furniture), platform trolleys etc can be organised at request. Please let us know at the time of booking if any other equipment is required.

Are my goods insured and what happens if goods are damaged during the move?

Our movers are insured for public liability, but goods in transit are not automatically covered for damages. Although we take all care in moving your goods, but the unexpected can happen, so we highly recommend that a separate “goods in transit” insurance is organised prior to the move. Please talk to one of our representatives and we can refer you to insurance companies who can get your goods insured in no time. Our complete policy on damages can be found on our terms and conditions page.

Do you offer a packaging service?

Our movers can certainly assist you with packaging of your goods. This can either be done just prior to the move or any other day as you prefer. You can either organise your own packaging material, or we can bring in the packaging material such as boxes, tapes etc, and you only pay for the material that you have used. Please talk to our representatives for the prices for our packaging service.

Is it safe to move a fridge in a laying down position?

Experts recommend that if a fridge is turned off a few hours before and is not turned back on a few hours after the move, its perfectly safe for the fridge. But having said that, if you are not comfortable to move your fridge in a laying down position due to the height of the van, we prefer that you book an open tray (if only moving a few items), or a truck so that we can transport your fridge in an upright position. Please let us know your preference at the time of booking.

How do I know if my items will fit in the vehicle?

At the time of booking, we try and ascertain the size and quantity of goods to recommend the moving vehicle, so that we are not making multiple trips to move your goods. So, its important that you give us an accurate description of goods at the time of booking, otherwise we may have to make multiple trips on the day to move your goods which may cost you more eventually. You can also estimate the total volume of your items by using our Volume Calculator. This will give you an indication on the total volume of your items and the vehicle in which it can fit in.

How long removal jobs generally take?

That is a good question. As you can imagine each move is unique and different from each other. It can depend on things like where the truck can park, what access is like at the property, whether any stairs are involved, whether the goods are ready to go when we arrive etc. That said, depending on those circumstances on a rough average a full load in a 4T Truck can take anywhere from 2-4 hours. But that is just a rough estimate and it will depend on the circumstances on the day. The 8T Truck average is generally between 4-6 hours and 10T Truck can range anywhere between 6-8 hours.

Are there any time slots or job start time?

8T Truck's are always between 7-9am or between 1-3pm. If you are looking for a more specific time then we can narrow that down to a 1 hour window, between 7-8am or between 8-9am and our driver can give you a call when they are half an hour away. 4T Truck’s are a little more flexible. The start times range from between 7-9am, between 10am-12.30pm, between 1-3pm or between 3-5pm.

Do we have insurance?

All of our movers are covered with public liability insurance. This means that if any damage were to happen to the walls or floors, it is automatically covered by insurance. In regards to the goods, if any damage is made through our own handling and negligence then we would get it fixed or replaced for you.

Can I ride in the truck?

Most of our trucks have 3 seats. If requested, we can arrange a spot for one person only to sit in the truck with the removalists. Give us a call for more information 1300 907 911.

Are the movers experienced?

All of our movers are trained and experienced and come fully equipped with blankets, straps, trolley and tools.

Payment can be paid either by cash or card at the end of the job with a 3% surcharge charged by the bank.

Industrial Deliveries

With a growing fleet of vans and trucks, we work with several businesses in the Melbourne region. We can take care of your industrial and pallets moving and provide a customized delivery solution at affordable prices. We endeavour to provide efficient delivery for your items so that you can focus on what you do best, your business! Please contact us today at 13 0090 7911 / 03 9020 4999 to discuss your pallets and industrial delivery requirements.

Features of our service

Growing fleet of vans and trucks
Customized delivery schedule based on your requirements
Competitive pricing
Same day and short notice deliveries
Flexible payment arrangement
We are a team of helpful and professional staff
No binding agreements or contract
Valuable industry knowledge
Experienced team

What's Included in Our Industrial Delivery Service

Industries We Work With

Most of our industrial delivery work comes from repeat business relationships rather than one-off jobs, which means our drivers understand the handling requirements specific to each sector. We regularly deliver for:

Furniture retailers and manufacturers
Bedding and mattress suppliers
Homewares and retail distributors
Manufacturing and production businesses
Wholesalers and importers

If your industry isn’t listed here, that doesn’t mean we can’t help! Get in touch and our team can talk through what your delivery run actually involves.

our Vehicles

Count On Our Reliable Fleet!!

4T Truck from ($139/hr)

Measuring at 4200 L x 2050 W x 2200 H (approximately 19 cubic meters), this moving truck is designed to accommodate the needs of individuals or small households. Perfect for moving the contents of 1-2 bedroom apartments, it comes equipped with 2 movers to assist with loading and unloading.

8T Truck from ($149/hr)

Measuring at 6400 L x 2400 W x 2500 H (approximately 38 cubic meters), this moving truck is designed to accommodate the needs of small to medium sized households. Perfect for moving the contents of 2-3 bedroom apartments, it comes equipped with 2 movers to assist with loading and unloading.

10T Truck from ($159/hr)

Measuring at 7000L x 2400W x 2700 H (approximately 46 cubic meters), this moving truck is designed to accommodate the needs of medium to large sized households. Perfect for moving the contents of more than 3 bedroom apartments, it comes equipped with 2 movers to assist with loading and unloading.

Our Vehicles

How It Works

1. Tell us what you need

Call us, request a quote online, or fill in the form below with details of your freight, frequency, and pickup/drop-off locations.

2. We confirm the right vehicle and schedule

Based on load size and timing, we’ll recommend the right truck and a delivery window.

3. We collect and deliver

Our team handles loading, securing, and transport, with hydraulic tailgate lifts used where dock access isn’t available.

4. Ongoing service, if you need it

For businesses with regular freight movements, we can set up a recurring delivery schedule rather than booking each run individually.

FAQ’s

Any question? Read our FAQs.

Can I set up a recurring delivery schedule instead of booking each time?

Yes. Many of our industrial clients run scheduled weekly or daily deliveries rather than booking individually. We can set this up around your business's regular freight movements.

What size loads can you handle?

Our fleet ranges from 4-tonne vans up to 12-tonne trucks, covering roughly 19m³ up to 55m³ of capacity, so we can scale to single pallets or full multi-drop runs.

Do I need loading dock access for a delivery?

No. Our trucks are fitted with hydraulic tailgate lifts, so we can load and unload without dock access in most cases.

Do you require a contract for ongoing industrial deliveries?

No. We don't lock clients into binding agreements, you can use us for a single delivery or an ongoing arrangement, whichever suits your business.

How do I get a price for my delivery?

The fastest way is to request a free quote with details of your freight, frequency, and locations, or call us directly on 1300 907 911.

What areas do you service?

We operate across Melbourne and surrounding regions. See our suburbs we cover page for full coverage details.